Sales Administrator

Sales Administrator

Location - Uxbridge

Background to the role
Our Client is seeking a customer-focused team player to handle a varied and interesting role covering internal sales and technical administration of their product lines.

Key Objectives:
 Providing direct line support for the Technical Sales Team.
 Management of customer account setup, forms to fill, payment, and monitoring.
 Manage credit limits and customer issues (in consultation with team leader).
 Implement agreed pricing of new and existing products.
 Preparation of pricing and stock quotation estimates.
 Taking phone inquiries, raising sales leads
 Sending literature
 Dealing with email/website inquiries
 Preparing stock quotations
 Processing inquiries into SORS
 Collating order processing information into job folders
 Raising SDNs,
 Order Acknowledgments,
 SIN Invoices,
 SCR Credit Notes,
 SRC processing Sales receipts
 Checking stock records
 Producing in-house documentation

Reporting Structure:
 Reporting to the Sales Admin Team Leader

Key Internal Relationships:
 Managing Director
 Finance Director
 Sales Director / Sales Manager
 Purchasing Manager
 CAD & Technical Manager
 Production Manager

Candidate Specification
Background:
Ideally, a degree-educated person with direct experience in the roles listed above. Experience working within manufacturing businesses.

With a good understanding of customer service, you will have spent most of your career in office-based roles and can quickly learn and understand all administrative or office-based processes. The job will also involve discussions with customers and our sales, technical & production teams, so confident and clear communication skills are required.

Experience:
 Must have office-based experience
 Must also be able to evidence delivery of processes and improvements
 Experience in lean manufacturing preferred
 Microsoft Office experience - Excel/Word etc

Personal Attributes:
 Self-starter with initiative - can make it happen
 Excellent interpersonal skills
 Positive and good communicator - strong presentation skills
 Team player
 Prepared to be involved in other aspects of the company's operation as requested.

In certain aspects of the job role, additional training will be provided.